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About Us

Unmuted Consumer Insights specializes in custom quantitative and qualitative consumer research studies to help companies better understand the end consumer to guide decisions and drive success. Whether testing new products or tracking your brand, our global research expertise empowers leaders to make data-driven decisions with confidence.

In addition to having extensive research experience, Unmuted Consumer Insights differentiates itself from other research providers in 3 key ways:

1. We take work off your plate

Having worked many years on the client side, we understand the value of a vendor who can lighten the load. We build relationships with our clients, allowing us to better anticipate your needs.

2. We are creative and flexible

Custom research means fully understanding your objectives and designing studies to meet your exact needs. We are passionate about research and enjoy suggesting fresh ideas to ensure you are getting the most out of every study.

3. We provide high-quality reports with valuable insights

We are consistently complimented on our attention to detail! While every report contains detailed findings, we understand not everyone loves numbers the way we do. Therefore, we provide clear insights that are quick and easy to digest.

We began our journey in 2013 as Millar Marketing but changed our name to Unmuted Consumer Insights in 2021 to better reflect what we do. Unmuted is 100% woman-owned and operated and is certified as a Women’s Business Enterprise (WBE) and Woman Owned Small Business (WOSB) through the Women’s Business Enterprise National Council (WBENC).

Industries We Have Served

To date, we have proudly served the following industries and are looking forward to adding more to this list.

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Automotive

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Consumer Goods And Services

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educational services

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financial services

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commercial truck/transportation

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energy services

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healthcare services

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Marine

Global Experience

The advantage of online studies is the ability to conduct research globally both quickly and affordably. To date, we’ve successfully conducted research in the following countries:

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China

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France

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Brazil

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Canada

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Germany

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China

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Italy

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Russia

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Saudi Arabia

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Sweden

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United Arab Emirates

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United Kingdom

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United States

Certified WBE & WOSB

Unmuted Consumer Insights is certified as a Women’s Business Enterprise (WBE) and Woman Owned Small Business (WOSB) through
WBENC. We are also an active Inforum member and a member of the
Howell Chamber of Commerce.

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What Our Clients Say About Unmuted

Discover first hand what our valued clients have to say about their experiences with us. Read their testimonials to learn why they trust and appreciate our services.

“Bridget is a consummate professional and always does a more-than- thorough, above-and-beyond job for every project she’s ever done for us. She has an excellent attention to detail and brings curiosity and enthusiasm to the work to elevate it beyond the original intention.”

Senior Manager, Consumer Insights

Fortune 500 Company

5.0

“I have worked with Bridget over 8 years. It’s refreshing to work with someone who is passionate about what they do. Bridget strives for excellence. She is thorough and pays close attention to detail. I would highly recommend Unmuted Consumer Insights.”

President & CEO

Market Research Firm

5.0

“I’ve had the pleasure of working with Bridget Millar at Unmuted Consumer Insights for 7 years. She has provided focused, & directly actionable consumer research insights that have driven effective sales and marketing campaigns. I highly recommend her and her team at Unmuted Consumer Insights.”

President

Market Consulting Firm

5.0

“Unmuted was absolutely a necessity in our market analysis. We were provided a clear and accurate report with sound data and a clear path.”

City Manager

City in Michigan

5.0

“A supportive environment where women can connect with others who are on similar paths to seek guidance and assistance.”

Sarah James

5.0

“StrongMamas represents a network where women can connect with each other, meet individuals who are going…”

Emily M

5.0

“At last, I am happy that I finally get to read what the title said instead of insignificant stuff that they fill the book with.”

Lucas

5.0

“Bridget is a consummate professional and always does a more-than- thorough, above-and-beyond job for every project she’s ever done for us. She has an excellent attention to detail and brings curiosity and enthusiasm to the work to elevate it beyond the original intention.”

Senior Manager, Consumer Insights

Fortune 500 Company

5.0

“I have worked with Bridget over 8 years. It’s refreshing to work with someone who is passionate about what they do. Bridget strives for excellence. She is thorough and pays close attention to detail. I would highly recommend Unmuted Consumer Insights.”

President & CEO

Market Research Firm

5.0

“I’ve had the pleasure of working with Bridget Millar at Unmuted Consumer Insights for 7 years. She has provided focused, & directly actionable consumer research insights that have driven effective sales and marketing campaigns. I highly recommend her and her team at Unmuted Consumer Insights.”

President

Market Consulting Firm

5.0

Certified WBE and WOSB
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