Challenge

A large mobility technology company developed a new feature for their automotive consumers. They needed consumer data which they could use with their B2B customers to help sell the technology.

Solution

To gauge the market potential for the feature, we designed an online survey including a feature demonstration for four major markets – US, China, UK and Germany.

Result

Surveying current consumers and future intenders, we were able to provide insights on:

• Future consideration of the feature
• Key likes, dislikes, and desired changes to the feature
• If the feature would influence their future vehicle consideration
• How much they were willing to pay for the feature

Benefits

Armed with the consumer point of view, our client had the information to:

• Quantify the market demand
• Develop a strong marketing position
• Make feature refinements to address customer concerns

Making the investment in research provided the marketing & sales team with Unmuted Consumer Insights, demonstrating consumers’ desire and propensity for adoption of the new feature.